Betty: Employee Benefits Activation

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Insights

What tops the list of must-haves for today’s talent? A comprehensive array of employee benefits. But less than 50% of employees actually take advantage of their benefits…not because they don’t value them, but often because they aren’t aware of all of the benefits available to them. So to retain top talent, employers have to do more than offer good benefits. They need to engage employees in understanding and maximizing them — and that’s just what Hackensack Meridian Health was commmitted to doing.

 

Idea

Say hello to Betty — the “benefits superfan” who serves as the friendly face of the Hackensack Merdian Health Human Relations team. Not only does this actual spokesperson humanize the benefits offering through all kinds of communication materials, she’s on tap to present at employee orientations, open enrollment and more!

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Betty serves as your expert guide through the organization’s benefits website.

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Betty personifies this health system’s promise to help employees “Feel, Live & Work Better.”

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We even created a signature song that conveys the value proposition of Hackensack Meridian Health’s benefits offering.

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Betty is used consistently throughout all kinds of benefits communication, including this direct mail campaign.

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Betty also adorns all kinds of in-demand swag.

Impact

This strategic approach has driven tangible, impressive results for Hackensack Meridian Health, including an increase in both understanding — and utilization — of the organization’s robust benefits offering.

778%
increase in site visits
+50%
wellness benefits utilization
+63%
education benefits utilization